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Veeam - V-VBRENT-VS-P02YP-00 - Veeam Standard Support - Technischer Support
- Order number: 10188149-003
-
3 year warranty -
Same day shipments via UPS
-
personal account manager
-
technical support and configurations
Product Description
| Details | |
|---|---|
| Service & Support: | Phone consulting - 2 years - response time: 2 hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 2 years - response time: 8 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 2 years - response time: 12 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 2 years - response time: 24 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 2 years availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 2 years |
| General | |
|---|---|
| Full Contract Period: | 2 years |
| Service Availability: | 12 hours a day / 5 days a week |
| Service Included: | Phone consulting |
| Type: | Technical support |
| Software | |
|---|---|
| Licence Pricing: | Prepaid |
| Licence Qty: | 1 socket |
| Software Title: | Veeam Backup & Replication Enterprise for VMware |
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