HPE - H8QE0E - HPE Foundation Care Next Business Day Service with Defective Media Retention

Artikel nr.: 10231100-003

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3 års garanti
Frakt samma dag via UPS
Personal Account Manager
Teknisk support och konfigurationer

Produktbeskrivning

Compatibility Information
Designed For:	HPE ProLiant DL360 Gen10, DL360 Gen10 Base, DL360 Gen10 Entry, DL360 Gen10 High Performance, DL360 Gen10 Low, DL360 Gen10 Performance, DL360 Gen10 SMB, DL360 Gen10 Solution

Details
Service & Support:	Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Defective media retention - 3 years

Details

Service & Support:

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Defective media retention - 3 years

General
Full Contract Period:	3 years
Location:	On-site
Response Time:	Next business day
Service Availability:	9 hours a day / 5 days a week
Service Included:	Parts and labour