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VMWARE - VS6-ESP-KIT-3P-SSS-C - VMware Support and Subscription Production - Technischer Support

VMWARE - VS6-ESP-KIT-3P-SSS-C - VMware Support and Subscription Production - Technischer Support
  • 10188320-003
Artikel nr.: 10188320-003
på förfrågan

Leveranstid 3 Arbetsdagar

Artikel nr.: 10188320-014
på förfrågan

Leveranstid ca 5 dagar

Informera mig så snart artikeln är tillgänglig.

  • 3 års garanti
  • Frakt samma dag via UPS
  • Personal Account Manager
  • Teknisk support och konfigurationer

Produktbeskrivning

Details
Service & Support: Emergency phone consulting - 3 years / 18 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years / 18 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 18 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 18 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 18 contacts ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ New releases update - 3 years ¦ Remote monitoring - 3 years ¦ Technical support - 3 years - on-site - severity critical
General
Full Contract Period: 3 years
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Software Title: VMware vSphere Essentials Plus Bundle
Version: 6
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