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VMWARE - HZ7-ADC-10-G-SSS-A - VMware Support and Subscription Basic - Technischer Support - für
- Artikel nr.: 10188714-003
Informera mig så snart artikeln är tillgänglig.
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3 års garanti -
Frakt samma dag via UPS
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Personal Account Manager
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Teknisk support och konfigurationer
Produktbeskrivning
| Details | |
|---|---|
| Service & Support: | Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year |
| General | |
|---|---|
| Full Contract Period: | 1 year |
| Response Time: | 4 business hours |
| Service Availability: | 12 hours a day / 5 days a week |
| Service Included: | Emergency phone consulting |
| Type: | Technical support |
| Software | |
|---|---|
| Installation Type: | Locally installed |
| Licence Pricing: | Academic |
| Licence Qty: | 10 CCU |
| Software Title: | VMware Horizon Advanced Edition |
| Version: | 7 |
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