- Artikel nr.: 10188102-003
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- 3 års garanti
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- Personal Account Manager
- Teknisk support och konfigurationer
Senast betraktad
General | |
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Bundled Support: | Production Support |
Category: | Networking applications - network backup, monitoring & performance management |
Product Type: | Upfront Billing Licence - 1 year |
Licencing | |
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Licence Type: | 1 virtual machine |
Service & Support | |
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Type: | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |