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VMWARE - HZ7-ADC-100-3P-SSS-C - VMware Support and Subscription Production - Technischer Support

VMWARE - HZ7-ADC-100-3P-SSS-C - VMware Support and Subscription Production - Technischer Support
  • 10188581-003
Productnr.: 10188581-003
auf Anfrage

Leveringstijd 3 Werkdagen

Productnr.: 10188581-014
auf Anfrage

Leveringstijd ca. 5 dagen

Verwittig mij wanneer het product leverbaar is.

  • 3 Jahre Garantie
  • schneller Versand
  • persönlicher Kundenberater
  • Konfiguration Ihrer Hardware

Produktbeschreibung

Details
Service & Support: Emergency phone consulting - 3 years / 18 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years / 18 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 18 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 18 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 18 contacts ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years ¦ Technical support - 3 years - on-site - severity critical
General
Full Contract Period: 3 years
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Qty: 100 CCU
Software Title: VMware Horizon Advanced Edition
Version: 7
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