VMWARE - VS6-EPL-3P-SSS-A - VMware Support and Subscription Production - Technischer Support - f

VMWARE - VS6-EPL-3P-SSS-A - VMware Support and Subscription Production - Technischer Support - f
  • 10188460-003
Numero Ordine: 10188460-003
Su richiesta

Tempo di consegna 3 Giorni lavorativi

Numero Ordine: 10188460-014
Su richiesta

Tempi di consegna circa 5 giorni lavorativi

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  • 3 anni di garanzia
  • Spedizioni in giornata con UPS
  • Account Manager personale
  • Assistenza tecnica e configurazioni

Descrizione del prodotto

Details
Service & Support: Emergency phone consulting - 3 years / 18 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years / 18 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 18 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 18 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 18 contacts ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years ¦ Technical support - 3 years - on-site - severity critical
General
Full Contract Period: 3 years
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Pricing: Academic
Licence Qty: 1 processor
Software Title: VMware vSphere Enterprise Plus Edition
Version: 6
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