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VMWARE - HZ7-ENN-10-3G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für

VMWARE - HZ7-ENN-10-3G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für
  • 10188679-003
Br. artikla: 10188679-003
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Vrijeme isporuke 3 Radni dani

Br. artikla: 10188679-014
Na zahtjev

Vrijeme dostave oko 5 dana

Obavijestite me kada je ovaj artikl opet raspoloživ.

  • 3 godine jamstva
  • Pošiljka istog dana putem UPS-a
  • Personalni account amanger
  • Tehnička podrška i konfiguracija

Produktbeschreibung

Details
Service & Support: Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 12 contacts ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ New releases update - 3 years ¦ Remote monitoring - 3 years
General
Full Contract Period: 3 years
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Qty: 10 named users
Software Title: VMware Horizon Enterprise Edition
Version: 7
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