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VMWARE - VS6-STD-AK-3P-SSS-C - VMware Support and Subscription Production - Technischer Support

VMWARE - VS6-STD-AK-3P-SSS-C - VMware Support and Subscription Production - Technischer Support
  • 10188333-003
Réf. d'article : 10188333-003
Sur demande

Délai de livraison 3 Jours ouvrés

Réf. d'article : 10188333-014
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Délai de livraison env. 5 jours

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  • 3 ans de garantie
  • Envoi jour même via UPS
  • Gestionnaire de compte dédié
  • Support technique et configuration

Description du produit

VS6-STD-AK-3P-SSS-C - 3 année(s)
plus
Details
Service & Support: Emergency phone consulting - 3 years - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ New releases update - 3 years ¦ Remote monitoring - 3 years ¦ Technical support - 3 years - on-site - severity critical
General
Full Contract Period: 3 years
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Qty: 6 processors
Software Title: VMware vSphere Standard Acceleration Kit
Version: 6
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