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- Gestionnaire de compte dédié
- Support technique et configuration
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Details | |
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Service & Support: | Phone consulting - 1 year / 1 incident - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 1 incident - response time: next business day availability: 12 hours a day / Monday-Friday ¦ Web support - 1 year / 1 incident - response time: next business day availability: 12 hours a day / Monday-Friday ¦ E-mail consulting - 1 year ¦ Web knowledge base access - 1 year |
General | |
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Full Contract Period: | 1 year - 1 incident |
Response Time: | 4 business hours |
Service Availability: | 12 hours a day / 5 days a week |
Service Included: | Phone consulting |
Type: | Technical support |
Software | |
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Installation Type: | Locally installed |
Software Title: | VMware vSphere Essentials |
Version: | 6 |