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VMWARE - VS6-ESP-KIT-3G-SSS-A - VMware Support and Subscription Basic - Technischer Support - fü

VMWARE - VS6-ESP-KIT-3G-SSS-A - VMware Support and Subscription Basic - Technischer Support - fü
  • 10188399-003
Réf. d'article : 10188399-003
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Délai de livraison 3 Jours ouvrés

Réf. d'article : 10188399-014
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Description du produit

VS6-ESP-KIT-3G-SSS-A
plus
Details
Service & Support: Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 12 contacts ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years
General
Full Contract Period: 3 years
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Pricing: Academic
Software Title: VMware vSphere Essentials Plus Bundle
Version: 6
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