VMWARE - HZ7-ENN-10-3G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für VMware Horizon Enterprise Edition (v. 7) new and refurbished buy online low prices

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Support technique et configuration

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Description du produit

VMware HZ7-ENN-10-3G-SSS-C. Nombre d'annÃ©es: 3 annÃ©e(s)

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Details
Service & Support:	Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 12 contacts ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ New releases update - 3 years ¦ Remote monitoring - 3 years

Details

Service & Support:

Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 12 contacts ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ New releases update - 3 years ¦ Remote monitoring - 3 years

General
Full Contract Period:	3 years
Response Time:	4 business hours
Service Availability:	12 hours a day / 5 days a week
Service Included:	Emergency phone consulting
Type:	Technical support

Software
Installation Type:	Locally installed
Licence Qty:	10 named users
Software Title:	VMware Horizon Enterprise Edition
Version:	7