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VMWARE - HZ7-ENN-10-G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für

VMWARE - HZ7-ENN-10-G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für
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Réf. d'article : 10188674-003
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Délai de livraison 3 Jours ouvrés

Réf. d'article : 10188674-014
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Description du produit

VMware HZ7-ENN-10-G-SSS-C, 1 année(s)
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Details
Service & Support: Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year
General
Full Contract Period: 1 year
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Qty: 10 named users
Software Title: VMware Horizon Enterprise Edition
Version: 7
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