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Veeam - V-ESSENT-VS-P03YP-00 - Veeam Standard Support - Technischer Support

Veeam - V-ESSENT-VS-P03YP-00 - Veeam Standard Support - Technischer Support
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Réf. d'article : 10188224-014
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Description du produit

Backup Essentials Enterprise Edition for VMware

Herstellerinformationen:
Hewlett-Packard GmbH
Herrenberger Str. 140
71034 Böblingen Deutschland
+49 69 153253561
+49 7031 9858500
enterprise.kunden @ hpe.com
https://www.hpe.com/de/de/about/impressum.html
Details
Service & Support: Phone consulting - 3 years - response time: 2 hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years - response time: 8 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years - response time: 12 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years - response time: 24 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 3 years availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years
General
Full Contract Period: 3 years
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Pricing: Prepaid
Licence Qty: 2 sockets
Software Title: Veeam Backup Essentials Enterprise Edition for VMware
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