VMWARE - VCS6-STD-3G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für VMware vCenter Server Standard for vSphere (v. 6)

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Descripción del producto

VMWARE - VCS6-STD-3G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für VMware vCenter Server Standard for vSphere (v. 6)

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Details
Service & Support:	Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years ¦ E-mail consulting - 3 years / 12 contacts

Details

Service & Support:

Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years ¦ E-mail consulting - 3 years / 12 contacts

General
Full Contract Period:	3 years
Response Time:	4 business hours
Service Availability:	12 hours a day / 5 days a week
Service Included:	Emergency phone consulting
Type:	Technical support

Software
Installation Type:	Locally installed
Licence Qty:	1 instance
Software Title:	VMware vCenter Server Standard for vSphere
Version:	6