Veeam - V-ESSPLS-VS-P03YP-00 - Veeam Standard Support - Technischer Support

Veeam - V-ESSPLS-VS-P03YP-00 - Veeam Standard Support - Technischer Support
  • 10188250-003
N.º artículo: 10188250-003
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Hora de entrega 3 Días hábiles

N.º artículo: 10188250-014
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  • 3 años de garantía
  • Envío el mismo día via UPS
  • Encargado de cuenta personal
  • Soporte y montaje técnico

Descripción del producto

Veeam - V-ESSPLS-VS-P03YP-00 - Veeam Standard Support - Technischer Support
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Details
Service & Support: Phone consulting - 3 years - response time: 2 hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years - response time: 8 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years - response time: 12 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years - response time: 24 business hours availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ Web support - 3 years availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years
General
Full Contract Period: 3 years
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Pricing: Prepaid
Licence Qty: 2 sockets
Software Title: Veeam Backup Essentials Enterprise Plus for VMware
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