VMWARE - HZ7-ADN-100-P-SSS-C - VMware Support and Subscription Production - Technischer Support

VMWARE - HZ7-ADN-100-P-SSS-C - VMware Support and Subscription Production - Technischer Support
  • 10188656-003
Order number: 10188656-003
on request

Delivery time 3 Workdays

Order number: 10188656-014
on request

Delivery time approx. 5 working days

Please inform me as soon as the product is available again.

  • 3 year warranty
  • Same day shipments via UPS
  • personal account manager
  • technical support and configurations

Product Description

Details
Service & Support: Emergency phone consulting - 1 year / 6 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 contacts ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ Remote monitoring - 1 year ¦ Technical support - 1 year - on-site - severity critical
General
Full Contract Period: 1 year
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support
Software
Installation Type: Locally installed
Licence Qty: 100 named users
Software Title: VMware Horizon Advanced Edition
Version: 7
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