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IBM - VS6-ESP-KIT-G-SSS-C - VMware Support and Subscription Basic - Technischer Support - für VM
- Ordrenummer: 10188319-003
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Konfiguration Ihrer Hardware
Produktbeschreibung
| Details | |
|---|---|
| Service & Support: | Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year |
| General | |
|---|---|
| Full Contract Period: | 1 year |
| Response Time: | 4 business hours |
| Service Availability: | 12 hours a day / 5 days a week |
| Service Included: | Emergency phone consulting |
| Type: | Technical support |
| Software | |
|---|---|
| Installation Type: | Locally installed |
| Software Title: | VMware vSphere Essentials Plus Bundle |
| Version: | 6 |
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